Terms and Conditions
1. Agreement to Terms
By accessing our website or engaging with Hired Island's Career Accelerator program, you agree to these Terms and Conditions. If you disagree with any part, please do not use our services.
2. Services Provided
Hired Island offers career transformation services including:
Career strategy and clarity consulting
CV and LinkedIn profile optimization
Job application campaign management
Interview preparation and coaching
Salary negotiation support
Service Duration: 90-day program with continued support until placement.
Our Commitment: We provide dedicated team support and execute minimum 15 applications per week. We work until you secure a suitable offer.
Your Commitment: Participate in scheduled sessions, respond to communications within 48 hours, and attend interviews we arrange.
3. Eligibility
You must be:
At least 18 years old
Legally authorized to work in your target job market
A mid-level professional with 3-7 years of experience (our primary focus)
Able to commit to the 90-day program requirements
4. Refund Policy
Within First 7 Days: Full refund if you cancel before any deliverables are created.
Days 8-14: 50% refund if you cancel before campaign launch (Day 10).
After Day 10: No refunds once campaign is active and applications have been sent.
Guarantee: If we don't secure you an offer within 90 days, we continue working at no additional cost until placement. No refund, but unlimited continued service.
5. Cancellation
By You: Email cancellation request to hi@hiredisland.com. Refund eligibility per Section 4.
By Us: We reserve the right to terminate services if you:
Provide false information
Fail to participate in scheduled activities
Behave inappropriately toward team members
Violate these terms
In cases of termination by us, refunds are assessed on a case-by-case basis.
6. Your Responsibilities
You agree to:
Provide accurate and complete information
Respond to communications within 48 hours
Attend scheduled interviews and preparation sessions
Follow application strategies we recommend
Give final approval before we submit applications
Maintain confidentiality of proprietary methodologies
Not hire our team members directly during and for 12 months after service completion
7. Our Responsibilities
We commit to:
Maintain confidentiality of your personal information
Apply to minimum 15 roles per week once campaign launches
Provide dedicated team support via WhatsApp
Prepare you for every scheduled interview
Work until you secure a suitable offer
Act in your best professional interest
What We Don't Guarantee:
Specific job offers or companies
Exact salary increases (€15K is our average, not a promise)
Timeline shorter than our 52-day average
Interviews from every application sent
8. Intellectual Property
Your Content: You retain ownership of your career information, CV, and personal materials.
Our Materials: Career Accelerator methodology, templates, frameworks, and processes are proprietary to Hired Island. You may use deliverables we create for you personally but may not share our methods commercially.
License to Use: You grant us permission to use your information to provide services and create anonymized case studies (with your approval for specific details).
9. Confidentiality
Our Obligation: We keep all your information confidential except when:
You authorize us to share (e.g., submitting applications)
Required by law
Anonymized for aggregate statistics
Your Obligation: Our methodologies and internal processes are confidential. Please don't share our proprietary frameworks publicly.
10. Limitation of Liability
To Maximum Extent Permitted by Law:
Hired Island is not liable for:
Employer hiring decisions beyond our control
Job market conditions or economic factors
Third-party actions (recruiters, hiring managers)
Indirect, incidental, or consequential damages
Lost wages, opportunities, or career advancement
Maximum Liability: Our total liability is limited to the fees you paid for services.
No Employment Guarantees: We provide career services, not employment guarantees. Final hiring decisions rest with employers.
11. Disclaimers
Services Provided "As Is": While we use best efforts, we make no warranties about:
Specific outcomes or timelines
Job market conditions
Employer responses or decisions
Uninterrupted or error-free service
Career Advice: Our guidance is professional opinion, not legal or financial advice. Consult appropriate professionals for those needs.
12. Dispute Resolution
Informal Resolution: Contact us first at hi@hiredisland.com to resolve any issues.
Mediation: If informal resolution fails, we agree to attempt mediation before litigation.
Governing Law:
EU clients: Governed by laws of the Netherlands
US clients: Governed by laws of Delaware, USA
Jurisdiction: Disputes resolved in courts of the governing jurisdiction.
13. Modifications to Terms
We may update these Terms and Conditions. Changes take effect when posted on our website. Significant changes will be communicated via email. Continued use after changes constitutes acceptance.
14. Termination Effects
Upon service termination:
You receive all completed deliverables
We delete application materials per our data retention policy
Payment obligations remain for services rendered
Confidentiality obligations continue indefinitely
15. Severability
If any provision is found unenforceable, remaining provisions remain in full effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hired Island.
17. Contact Information
Questions About Terms:
Email: hi@hiredisland.com
Website: www.hiredisland.com
Legal Notices:
Email: hi@hiredisland.com
Response Time: We respond to all inquiries within 3 business days.
18. Acknowledgment
By using Hired Island's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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